Refund and Returns Policy for HeaterMavelTech
Effective Date: December 9, 2024

At HeaterMavelTech customer satisfaction is our priority. We are committed to providing high-quality heating and cooling products and ensuring a smooth and hassle-free experience. If you are not completely satisfied with your purchase we’re here to help. This Refund and Returns Policy outlines the terms and conditions for returning items purchased from heatermaveltech.com.

For any questions or concerns please contact us
Street 594 Donna Lee Ln Mineral Bluff Georgia GA 30559
Phone number (706) 374-3235
Email info@heatermaveltech.com

Returns

You can return products within 30 days of receipt for a refund or exchange provided the following conditions are met

The product must be in its original condition and packaging
All accessories manuals and promotional items included with the purchase must be returned
Proof of purchase such as the order confirmation or receipt must be provided

If your return is approved we will provide instructions for returning the item. Please note that the customer is responsible for return shipping costs unless the product was damaged or defective upon arrival.

Refunds

Once we receive your returned item our team will inspect it and notify you of the status of your refund. If your return is approved the refund will be processed within 7 to 10 business days and applied to your original method of payment

Refunds are issued for the product’s purchase price only. Shipping costs are non-refundable except in cases where the item was damaged defective or an error was made in the order

Exchanges

We offer exchanges for defective or damaged items. If you need to exchange a product contact us within 7 days of receiving your order. We will replace the item at no additional cost

Non-Returnable Items

Certain items are not eligible for return or refund including
Products damaged due to misuse neglect or improper handling
Items without original packaging or missing accessories
Clearance or final sale items

Damaged or Defective Products

If your product arrives damaged or defective please contact us within 7 days of receipt. Provide photos of the damaged item and packaging along with your order details. We will arrange for a replacement or issue a refund at no cost to you

Cancellations

You may cancel your order before it has shipped for a full refund. If your order has already shipped you will need to follow the standard return process after receiving the item.

Contact Information

If you have any questions or need assistance regarding this Refund and Returns Policy please reach out to us
Street 594 Donna Lee Ln Mineral Bluff Georgia GA 30559
Phone number (706) 374-3235
Email info@heatermaveltech.com